Computer crack

If there's one feature within Microsoft Office that (1) people have never used, and (2) people are amazed by once they see it in action, it's PivotTables and PivotCharts. If you do any type of reporting within Excel or Access, you should check out the PivotTables inside Office. They will dramatically increase your productivity, allowing more time for solitaire.

I recently attended some training at my workplace, and the instructor did a quick tutorial on how to create a PivotTable report. Mouths were agape -- I assume either because of the "oh, wow" factor, or because people realized how much time they've wasted setting up sum formulas.